Production

Our product is produced in 18 countries:

Austria, Australia, Brazil, Canada, Denmark, France, Germany, Ireland, Italy, Japan, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom, and the United States.

The country in which each order is fulfilled is carefully selected by our advanced routing algorithm at the time of ordering. In most cases, products are fulfilled at the closest production center.

Sometimes due to reasons such as stock availability, orders may be shipped internationally even if a fulfillment center exists within the same country.

Packaging

The posters are placed within frames upon arrival. The frames come pre-packed with corners and wrap and then packed in a box with strong edges to protect the frames. I-beams are used in addition, to give the package additional sturdiness and for multi-item orders (max 3 frames in one package).

Shipping

We are committed to providing you with a seamless shopping experience, including prompt and reliable shipping services. Here's all the information you need to know about our shipping process:

Order Processing:

We aim to manufacture and ship your order within 3-5 business days from the date of your purchase. Upon completion, a shipping preview will be sent to the email address associated with your order, which will indicate the estimated date, along with the tracking code.

Shipping Duration:

The actual shipping time may vary based on the destination of your order. Normal shipping times vary from 5-9 days.

Please be aware that factors such as location, shipping carrier, and local customs regulations can impact the delivery timeframe.

Possible Delays:

While we strive to complete orders as fast as possible, please note that there might be occasional delays beyond our control. Factors such as carrier delays or an unexpectedly high volume of orders may add an additional 1-2 days to the processing time. We appreciate your understanding in such situations.

Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor your package's journey and estimate its arrival.

Shipping and Delivery FAQs:

For more detailed information about our shipping and delivery processes, please refer to our Shipping and Delivery Frequently Asked Questions (FAQs). You can find answers to common queries and additional details that may assist you.

If you have any further questions or concerns about your order's shipping status, please feel free to contact our customer support team at makeframez@gmail.com.

Thank you for choosing MakeFramez. We appreciate your trust and look forward to delivering your order to you promptly!